Role: GM, Solina Cardiff

Reports to: MD & Liaising with the Head Office Team

Salary & Benefits: £70K (OTE - Salary, Tronc & Bonus)

Solina is….. Fresh pasta, fine ingredients, and feel-good vibes. Solina is all about simple things done right - with warmth, flair, and a whole lot of flavour. This is a high volume, fast paced restaurant. If you dream of handmade spaghetti and high-quality service, Solina’s your place. Wit our flagship Solina in Bath - Cardiff is our next stop and we’re looking for a GM to lead the way.

Who are we looking for?

You’ve spent the last few years leading from the front in high-volume venues, and if you’ve navigated a few new openings, even better.
We’re looking for a Manager who is as obsessive about quality as we are. You don't just "oversee" standards; you live them.
You lead with intuition and heart. For you, training and development aren't just boxes to tick—they’re the core of the job. You genuinely care about seeing your team grow.
Your attention to detail is unmatched. Whether it’s the perfect guest greeting or airtight health and safety paperwork, you handle it all with a positive mindset.
Simply put, you’re here to make people happy—guests and your team alike.

Purpose of the Role - The Detail.

To lead and oversee the overall operations of the restaurant, ensuring profitability, consistent service quality, food safety, team performance, and guest satisfaction. The General Manager sets the standard for the entire team and ensures the business runs smoothly day-to-day and long term. The General Manager is responsible for the strategic and operational management of both front-of-house and back-of-house, including staff leadership, financial performance, guest relations, and compliance with all health, safety, and legal standards.

Key Responsibilities - What does that look like day to day?

Oversee all daily restaurant operations and long-term planning.
Manage and support all department heads (Assistant Managers, Supervisors, Head chef).
Drive sales, profitability, and cost control.
Ensure consistent quality of food, service, and guest experience.
Ensures completion of compliance checklists, food safety, and licensing regulations.
Manage stock control, purchasing, and supplier relationships.
Analyze financial performance and implement strategies for improvement.
Act as the main point of contact between head office and the restaurant team.
Has a great front of house presence and effectively plans and manages daily shifts to ensure all guests and team members are looked after
Understands our brand and culture of high product quality and uncompromising service
Upholds high standards of personal presentation and behaviour, ensures this is instilled in the team

Business Responsibilities;

Ensures CPL training are carried out by new starters within 2 weeks of employment
Ensures adequate staffing levels to balance service standards with budgets
Prepares reports at the end of the shift/week
Ensures menus are well maintained, up to date and changes are communicated with the team
Ensures all controllable costs are kept to a minimum and looking for ways to improve profitability

People Management;

Offers clear directions and briefings to the management team and supports positive, clear communication with all departments
Arrange and attends training and team meetings, and ensures team take full advantage of relevant learning and development opportunities
Offers effective and timely feedback and conducts regular structured reviews
Manages disciplinary and grievance procedures in line with legal and company guidelines
Handle recruitment, training, scheduling, and staff development.
Monitor the recording of sickness, timekeeping, absenteeism and holidays within kitchen teams

Compliance, Safety & Security

Maintains and monitors the highest standards of hygiene, Health & Safety , COSHH and Risk Assessments in accordance with all statutory, legal and company requirements
Ensure proper checks are being carried out as per our policy and recorded
Ensure all team members are fully trained and up-to-date with any mandatory courses.
Diligently follow our Allergen Management Procedures and ensure the kitchen team complies at all times.

Ideally experience of working with....

Polaris, CPL, Tevalis, Alert 65, Talent Funnel, G Suite.