Duty Manager | Solina Cardiff

Duty Manager | Solina Cardiff

About Solina

Solina serves delicious, quick and affordable handmade pasta. Our menu champions Italian flavour combinations and quality British produce. Guests can expect comforting dishes including ragùs, ravioli and cacio e pepe, all served with warm and genuine hospitality.

Objectives of the Role

As Duty Manager, you’ll play an important role in the day-to-day running of Solina Cardiff. You’ll lead shifts, support the management team and make sure our guests receive a brilliant experience every time they visit.

You’ll be confident taking responsibility for the restaurant, leading by example and creating a positive environment where the team can perform at their best.

Key Responsibilities

• Lead smooth, well-organised shifts and take responsibility for the restaurant when senior management is not present.
• Deliver engaging shift briefings and ensure everyone understands their role and priorities.
• Maintain a strong front-of-house presence, supporting the team during busy services.
• Make sure every guest receives friendly, efficient and attentive service.
• Respond confidently and professionally to guest feedback.
• Complete opening, closing, cash-handling and compliance procedures accurately.
• Maintain high standards of cleanliness, food safety, health and safety, and personal presentation.
• Understand and champion Solina’s food, drinks, brand and service standards.
• Support stock control, ordering, waste management and other operational responsibilities.

Supporting Our People

• Lead by example and help create an inclusive, supportive and enjoyable workplace.
• Coach team members during shifts and provide clear, constructive feedback.
• Support the training and development of new and existing team members.
• Encourage clear communication, teamwork and accountability.
• Recognise great performance and help the team develop their confidence.

What We’re Looking For

• Previous experience leading shifts in a restaurant or hospitality environment.
• A positive, calm and hands-on leadership style.
• Strong communication and organisational skills.
• Confidence making decisions and responding to challenges.
• A genuine passion for hospitality, great food and looking after people.
• Flexibility to work a mixture of evenings, weekends and busy trading periods.

What’s in It for You?

• Career opportunities and progression.
• 25% discount across the group.
• Apprenticeship schemes.
• 50% off the menu while working.
• On-demand wellbeing support.
• WSET, health and safety, and first-aid training opportunities.